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Cannot register Cisco 7942 to Asterisk

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Cannot register Cisco 7942 to Asterisk

Postby leungs » Mon Mar 21, 2011 2:23 am

I have loaded firmware 9.0.3 into my Cisco 7942. When it boot up, it display "registering" and it goes off for few miniutes. However, the phone couldn't register with Asterisk.

Here is the logging in the phone :

3378: NOT 10:14:53.380895 JVM: SIPCC-SIP_REG_STATE: 1/51, sip_reg_sm_process_event: SIP_REG_STATE_IDLE <- E_SIP_REG_TMR_EXPIRE
3379: ERR 10:14:53.382217 JVM: ccsip_register_send_msg: Error: cc_cfg_table is null.
3380: NOT 10:14:53.382828 JVM: SIPCC-UI_API: 1/0, ui_set_sip_registration_state: 0
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Re: Cannot register Cisco 7942 to Asterisk

Postby fmvillares » Mon Mar 21, 2011 9:24 am

and the xml tftp files?
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Re: Cannot register Cisco 7942 to Asterisk

Postby leungs » Tue Mar 22, 2011 1:06 am

SEP.cnf.xml
-----------------


SIP
admin
admin


D/M/Y
China Standard/Daylight Time


59.148.184.7
Unicast








2000
5060
5061

192.168.1.32







true


true
x--serviceuri-cfwdall
x-cisco-serviceuri-pickup
x-cisco-serviceuri-opickup
x-cisco-serviceuri-gpickup
x-cisco-serviceuri-meetme
x-cisco-serviceuri-abbrdial
false
2
true
true
2
2
0
true


6
10
180
3600
5
120
120
5
500
4000
70
false
None

1
false
true
false
false
g711ulaw
false
HK SIP


9
SIP HK
192.168.1.32
5060
2893
2893

2

3
2893
21581188
false
2893

true
false
false
true



dialplan.xml

SIP42.9-0-3S


sip_general_custom.conf
-------------------
videosupport=yes
allow=gsm
allow=g722
allow=g723
allow=g729
allow=h263p
allow=h263
allow=h261

sip_additional.conf
------------------
[2893]
deny=0.0.0.0/0.0.0.0
type=friend
secret=21581188
qualify=yes
port=5060
pickupgroup=
permit=192.168.1.0/255.255.255.0
nat=yes
mailbox=2893
host=dynamic
dtmfmode=rfc2833
dial=SIP/2893
context=from-internal
canreinvite=no
callgroup=
callerid=device <2893>
accountcode=
call-limit=50
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Re: Cannot register Cisco 7942 to Asterisk

Postby fmvillares » Tue Mar 22, 2011 10:15 am

try to provision your phone with colsolgrp endpoint manager for freepbx....i guess its an error in the provisioning XML
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Re: Cannot register Cisco 7942 to Asterisk

Postby leungs » Tue Mar 22, 2011 6:39 pm

The SEP.cnf.xml should be correct as the file could be loaded succesfully into Cisco Phone 7942 with firmware version of SIP9-1-1SR1, without any error message.


However, the Cisco phone don't send out any registration information to Asterisk.

I have attached my SEP.cnf.xml for your reference.

Thanks
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Re: Cannot register Cisco 7942 to Asterisk

Postby dicko » Tue Mar 22, 2011 6:47 pm

Syntactically correct perhaps, just obviously not functional, please try the colsolgrp end-point manager as suggested, it is now mainstream in the latest versions of FreePBX with the exception of the Elastix one.
There are other solutions!!
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Re: Cannot register Cisco 7942 to Asterisk

Postby leungs » Tue Mar 22, 2011 7:08 pm

Is there a version of Window ? I have downloaded it but couldn't install on Window.

Tks
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Re: Cannot register Cisco 7942 to Asterisk

Postby dicko » Tue Mar 22, 2011 7:16 pm

No, the colsolgrp endpoint manager is an "add-on" for FreePBX (google is your friend).

On a legitimate version of FreePBX it can be uploaded and installed from Unembedded FreePBX Module manager. I don't know whether you can do that in the illegitimate Elastix version. I don't use it ( I don't use windoze for much the same reason, they basically don't work very well :) ).

You will have to point your DHCP server option 66 (tftpserver) and possibly 150 and 160 (cisco provisioning) to your Asterisk box though if you haven't already.

regards

dicko.
There are other solutions!!
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Re: Cannot register Cisco 7942 to Asterisk

Postby fmvillares » Tue Mar 22, 2011 8:28 pm

+1 dick
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Re: Cannot register Cisco 7942 to Asterisk

Postby leungs » Tue Mar 29, 2011 3:41 am

Finally, get the xml.cnf load to the Cisco phone. However, I find that the it only works with Firmware version 8. If I change the version 9, it doesn't send out registration information. Does it implie future Cisco phone will no longer support Asterisk any more ?

Here is the log shown in Cisco 7942 w/ Firmware 9 when I ssh to the phone
3382: ERR 10:15:53.381636 JVM: ccsip_register_send_msg: Error: cc_cfg_table is null.
3383: NOT 10:15:53.382240 JVM: SIPCC-UI_API: 1/0, ui_set_sip_registration_state: 0
3384: NOT 10:16:53.390919 JVM: SIPCC-SIP_REG_STATE: 1/51, sip_reg_sm_process_event: SIP_REG_STATE_IDLE <- E_SIP_REG_TMR_EXPIRE
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Re:Cannot register Cisco 7942 to Asterisk

Postby karim_992 » Thu Jun 09, 2011 6:15 am

can you send me the link of the files pleas as i am facing the same problem with the Cisco 7942g
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Re: Cannot register Cisco 7942 to Asterisk

Postby karim_992 » Thu Jun 09, 2011 6:18 am

hi Karma
i am facing a problem with the Cisco 7942 IP phone can you please send me the XML.cnf
if you can send me instructions of how to use it i will be thankful.
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Re: Cannot register Cisco 7942 to Asterisk

Postby leungs » Thu Jun 09, 2011 8:42 am

Send your email address, I could send u the file w/ notes.

BTW, do you have the Cisco 8.x firmware. I never get 9.x firmware works w/ the VoIP server.
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Re: Cannot register Cisco 7942 to Asterisk

Postby karim_992 » Thu Jun 09, 2011 9:16 am

actually i could get any thing working
if you found the solution plz send it to me the xml and 8.x firmware
:) i am in a desperate need of help i am new to this elastix and Cisco phones inviroment and it seams that i will be asking you guys for a lot of help in the next few days :lol:
but lets start with this one the other 7960 is working fine on the steps i have here but the 7942 is not responding if you could send me the firm ware and the XML file and i will be really really really thankful
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Re: Cannot register Cisco 7942 to Asterisk

Postby karim_992 » Thu Jun 09, 2011 9:17 am

actually i could get any thing working
if you found the solution plz send it to me the xml and 8.x firmware
:) i am in a desperate need of help i am new to this elastix and Cisco phones environment and it seams that i will be asking you guys for a lot of help in the next few days :lol:
but lets start with this one the other 7960 is working fine on the steps i have here but the 7942 is not responding if you could send me the firm ware and the XML file and i will be really really really thankful
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