[quote="rnrover"]I had Vitelity connected via ip authentication and voip.ms connected via registration. I have been using a cisco router for the past two years and have not changed any settings. Vitality changed the settings to registration with two trunks instead of one because IP authentication stopped working a few days ago.
This may have caused voip.ms to break also because their port is set to 5060. I am going to see if I can change the ports for voip.ms to 5061. I know we have not been able to change vitelity's ports in the past, but I will let you know if this fixes the issue. :angry:
OK this is me with egg on my face. After two lengthy tech support sessions with Vitelity, Mike in Tech support saw that they were receiving two registrations from my IP address. He told me that another server was registering with them. After I went to my server room I found out that my backup server had been turned on. I have a grand daughter that loves to visit our server room and likes to press buttons.
Anyway After turning off our backup server a miracle happened. Everything started working as it should. The DID's started working and I have to say that Vitelity rocks. Their tech support techs stayed the course. :cheer: